Privacy policy

Who handles your information

BRIGHTFIELD 8 WORKSPACE LLC operates Brightfield Desk and handles information for its online store and customer support. For privacy questions or requests, email support@brightfielddesk.com or write to 2624 Branhams Creek Road, Mallie, KY 41836, United States. Telephone: +1 940-783-8189.

What information we use

When you order or contact us, we use the name, contact details, billing and delivery addresses, order information, and messages you provide. Payment services process payment credentials; we use payment status and transaction references to complete purchases and refunds. When you visit, the store and its service providers can receive technical information such as IP address, device details, and activity on the site. Optional tools depend on the services enabled and your applicable privacy choices.

Why we use it and who receives it

We use information to run checkout, deliver orders, answer questions, handle returns, prevent abuse, and keep business records. We share the information needed for those functions with providers such as Shopify, payment services, carriers, and support services. We may disclose information to meet legal obligations or protect customers and the storefront. Shopify explains its own practices at https://www.shopify.com/legal/privacy.

Optional communications and advertising

If you receive marketing email from us, use its unsubscribe link to stop those messages. We may still send order and service messages. If optional analytics or advertising services are enabled, they can receive device or interaction information. Use the available privacy controls or email us to ask about your choices, including opting out of disclosures treated as sale, sharing, or targeted advertising under applicable law.

Your rights and requests

Depending on your state and applicable law, you may have rights to access, correct, delete, or obtain a copy of your information, opt out of certain uses, or appeal a decision. Email us with the subject Privacy Request and describe what you want to do. We may need to verify your request with information appropriate to the request. We will respond within the legally applicable time and explain any applicable appeal process. Where required, we honor recognized opt-out signals for the activities to which they apply.

Retention and security

We retain information for as long as reasonably needed for orders, support, fraud prevention, recordkeeping, and legal obligations. We use safeguards appropriate to the information and the service. Please do not send full card numbers or passwords by email.

Children and policy changes

The storefront is for general audiences and is not directed to children under 13. Contact us if you believe a child provided personal information. We will post updates here and provide additional notice if required.