Contact Us

Choose a contact method

Email support@brightfielddesk.com for shipping questions, returns, exchanges, refunds, and product help. If you prefer to speak with us, call +1 940-783-8189.

Tell us what you need

For an existing order, include the order number and the email used at checkout. For a return, tell us which item you are sending and whether you want a refund or exchange. For a fit question, share the product name and the space you have available. Please leave card numbers and passwords out of your message.

When we handle messages

Monday through Friday, 9:00 a.m. to 6:00 p.m. Eastern Time, excluding U.S. federal holidays. Messages received outside those hours are handled on the next business day. If you email a return request within the return window, the date you sent it counts even if we read it later.